Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal information: name, email address, phone number, and country of residence.
• Financial information: bank account details, mobile money numbers, and transaction history required to process payments and payouts.
• Account credentials: encrypted passwords and API keys used to access our platform.
• Usage data: IP address, browser type, device information, and interactions with our services.

2. How We Use Your Information

• To create and manage your account and verify your identity.
• To process payments, deposits, withdrawals, and money transfers.
• To provide customer support and respond to your inquiries.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with applicable legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share your data with trusted third parties only when necessary — such as payment providers (e.g. Flutterwave), mobile network operators, and regulatory authorities — and solely to deliver our services or meet legal requirements. All partners are bound by confidentiality obligations.

4. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, secure API key management, and strict access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data where applicable.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Withdraw consent to certain data processing activities.

To exercise these rights, contact us using the details below.

7. Cookies

We use cookies and similar technologies to operate and improve our services. You can control cookies through your browser settings, though disabling them may limit some functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date above.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at paytrust@wrst.app.